
What It Takes to Run a Great Virtual Meeting
Under the best of circumstances, virtual meetings tend to be less productive than in-person, or than they should be. Read our guidance for best practices to lead engaging and productive virtual meetings.
Most leadership conferences or summits, which virtually all large and midsize companies hold for their top employees at least once a year, are the same. They begin with a numbing sequence of platform presentations from a parade of C-level executives. Later sessions address topics that concern only a portion of the people in the room. Perhaps a motivational speaker adds a bit of entertainment, while some breakout sessions and monotonous open-mic Q&As pass for an exchange of ideas.
There’s a better way. Genuine and productive conversations can be had with hundreds of people at once. With the right approach and practices, attendees can engage in dialogue with top executives and their peers in a structured way that encourages creative responses. C-level leaders leave the meeting understanding the opinions of their frontline executives, and participants leave with unambiguous messages that they can turn into actions.
A leadership conference’s success is largely determined by what happens before it convenes. At the onset, a conference planning team is established to oversee meeting preparation and ensure the meeting runs effectively. Once the team is in place, a clear set of objectives for the conference is defined in consultation with other meeting stakeholders. These objectives serve as a ‘north star’ when developing the agenda. Each and every topic helps accomplish the objectives and deliver a compelling story that will resonate with attendees.
To minimize monotonous in-room presentations, the conference’s attendees are engaged weeks before the meeting actually convenes: opinions on select topics are gathered to help the planning team optimize the agenda, and a consumable, targeted pre-read is distributed a week before the meeting (often leveraging videos and other media).
Once the conference begins, the pace and rhythm of the meeting are controlled and adjusted when necessary, ensuring all participants are actively involved. Innovative frameworks and tools are leveraged to both improve the effectiveness of top-down and bottom-up communication and optimize collaboration among attendees. Following the conference, a meeting summary is distributed to attendees, which ensures that all commitments made during the session – up, down and across the organization – are kept and the conversation continues.
To learn more about our expertise read our Harvard Business Review article “Leadership Summits That Work.”
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Under the best of circumstances, virtual meetings tend to be less productive than in-person, or than they should be. Read our guidance for best practices to lead engaging and productive virtual meetings.
Social distancing and travel restrictions have made it difficult, if not impossible, for organizations convene in person. Some controversial conversations need to be had now more than ever, so we need to learn how to do them virtually.
Doing business on Zoom, WebEx, Teams and the like presents many challenges, but what’s been overlooked is that these virtual platforms also give managers an extraordinary set of “superpowers”: the ability to do things in meetings that were either unthinkable or enormously challenging in the old days of conference tables and flip charts.