When Teams Can't Decide by Bob Frisch (Harvard Business Review, November 2008)

We’ve conducted hundreds of strategy offsites for executive teams around the world. In the course of that work, we noticed that many executive teams have trouble coming to closure on decisions without the active involvement of the CEO. This resulted in frustration both for the CEOs and their teams. All the time and effort spent with management coaches and psychologists on individual and group behavior, while often beneficial, didn’t seem to be unlocking this particular problem. So we put this puzzling phenomenon under the microscope, got to the bottom of it, and developed some pioneering approaches for addressing it.

The results may surprise you. They are detailed in the article “When Teams Can’t Decide,” from the November 2008 issue of Harvard Business Review. We hope you find it helpful in thinking about how your management team makes decisions.
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